How patients and providers visualise healthcare?

Loughborough Design School, Loughborough University, UK

Cecilia Landa-Avila, Gyuchan Thomas Jun, Rebecca Cain, Carolina Escobar-Tello

Loughborough Design School

 

Healthcare visualisation

Healthcare Visualisations

The personal healthcare visualisations were synthesised using a network graph analysis. Network analysis allows identifying key outcomes and their interdependencies. Network stats focus on the reflection about the outcomes that can act as anchors, influencer, bridge, and disseminators.

Two outcome-based visualisations are presented to illustrate the different visions of patients and providers. A central graph helps to contrast the relevant outcomes for the participants.

Description

System thinking has become a suitable paradigm to deal with the complexity of healthcare [1,2]. Some system thinking approaches have identified relevant elements to construct systems, but elements such as outcomes have been less explored in most approaches. Outcomes have become well-established elements in quality improvement healthcare interventions [3].

Nevertheless, outcomes have been poorly employed as a driver for design. Even though healthcare stakeholders often face disagreement due to the conflict of values, goals and outcomes, less reflection is made around these elements. This power presents how patients and providers visualise healthcare outcomes as an interconnected network.

Citation

Author. (2019). Article title. In Proceedings of Relating Systems Thinking and Design (RSD8) 2019 Symposium. IIT Institute of Design, Chicago, October 13-15, 2019.

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Posted Sep-2019

RSD proceedings are licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

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