Francis D’Silva

CGI Norway

The megatrends of globalisation, digitalisation, and climate change are challenging policymakers to design interventions that can address the systemic challenges facing society. Digital technologies and digital twins are proliferating at a pace that is causing a data and knowledge explosion. Even as initiatives like the UN’s Sustainability Development Goals and EU Missions frame the challenges and provide direction, the journey towards implementation is long and arduous. 

This paper speculates on how societies might interpret recommendations from public studies and harness technology to engage multiple stakeholders in the design of products (goods and services) that are customised for local socio-ecological contexts. Towards this speculation, this paper explores and conceptualises the verksted (Norwegian for workshop) as an action-orientated place-based facility for multi-stakeholder engagement collaboration between, e.g., practitioners, developers, policymakers, researchers, investors, educators, and concerned citizens. The paper makes two contributions i) the knowledge loop as a conceptual construct to design the verksted and ii) a capability map as a guide to operationalise the verksted towards creating networked environments for continuous education, co-design, and experimentation.

The paper builds on literature in systems thinking, knowledge management, and enterprise architecture. The paper uses the author’s observations and interviews from three main sources: (i) Norwegian authorities’ policies for research-based innovation, cluster-based entrepreneurship, and digitalisation, (ii) activities at HelseInn towards establishing a design-driven network in the Innlandet county of Norway and (iii) research projects at the Centre for Connected Care—a research-driven innovation centre comprising 17 organisations researching the design, procurement, and scaling of innovation in the health sector.

KEYWORDS: innovation ecosystems, digital design spaces, collaboration

Posted September 2022

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Suggested Citation Format (APA)

Author(s) (20XX). Article title. Proceedings of Relating Systems Thinking and Design (RSDX) Symposium. rsdsymposium.org/LINK.