Papers

Understanding the complexities to cultivate holistic employee well-being in organizations

Format: Papers, RSD9, Topic: Health & Well-being

Akash Mohan
Bhaskarjyoti Das

Tata Research Development Design Center | Tata Consultancy Services Ltd. India

Abstract

In this paper, we intend to understand the complexities in design for well-being during a crisis in an organizational context. We look to understand the various perspectives of well-being holistically and explore the tools and processes required for the same from a systemic design perspective. We believe that this understanding can help us build robust product-service systems for employee well-being as well as take care of the different concerns of sustainability and resilience in the organization. Thus, facilitating design thinkers and designers to approach cultivating holistic employee well-being in their organizations.

The organizations of today function in complex scenarios of organizational plurality that involves diverse cultures, socio-political problems, as well as health and environmental concerns. The internal organizational product-service-systems not only intends to effectively empower and engage its employees but cater to their overall well-being to help them to perform better. However, these product-service-systems also desire sustainability and resilience to be viable for longer periods of time and adapt to disrupting scenarios like the current Covid-19 pandemic. Being well is a positive state and is desired by human beings both as individuals and as a group. However, during times of crisis, like the current Covid-19 pandemic, existing structures, both social and organizational, are shaken and their resilience is tested. With remote working seen as the future of workplaces, the aspects of holistic employee well-being have extended outward of the organizational boundaries. Before we start designing product-service-systems for enabling well-being at organizations, we first need to understand the change in aspects of employee well-being, and secondly, how best can it be inquired and analyzed to facilitate designers and design thinkers to approach design of products- service-systems.

VIEWS

N/A

 

Citation Data

Author(s): Authors: Akash Mohan, Bhaskarjyoti Das
Year:
Title: Understanding the complexities to cultivate holistic employee well-being in organizations
Published in: Proceedings of Relating Systems Thinking and Design
Volume:
Article No.:
URL: https://rsdsymposium.org/
Host:
Location:
Symposium Dates:
First published: 4 October 2020
Last update:
Publisher Identification:

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).

Attribution

Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested citation format (APA)

Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##. rsdsymposium.org/LINK

Publishing with RSD

Proceedings of Relating Systems Thinking and Design are published online and include the contributions for each format.

Papers and presentations are entered into a single-blind peer-review process, meaning reviewers see the authors’ names but not vice versa. Reviewers consider the quality of the proposed contribution and whether it addresses topics of interest or raises relevant issues in systemic design. The review process provides feedback and possible suggestions for modifications.

The Organising Committee reviews and assesses workshops and systems maps & exhibits with input from reviewers and the Programme Committee.

Editor: Cheryl May
Advisors:
Peter Jones
Ben Sweeting

The Scholars Spiral

In 2022, the Systemic Design Association adopted the scholars spiral—a cyclic non-hierarchical approach to advance scholarship—and in 2023, launched Contexts—The Systemic Design Journal. Together, the RSD symposia and Contexts support the vital emergence of supportive opportunities for scholars and practitioners to publish work in the interdisciplinary field of systemic design.

The Systemic Design Association's membership ethos is to co-create the socialization and support for all members to contribute their work, find feedback and collaboration where needed, and pursue their pathways toward research and practice outcomes that naturally build a vital design field for the future.

SDA MEMBERSHIP

Verified by MonsterInsights