Transforming Airport Hubs into Future-Proof Multimodal Transport Hubs

Format: Papers, RSD11, Topic: Architecture & Planning, Topic: Sociotechnical Systems

Aniek Toet,1,2 Jasper van Kuijk,1 and Sicco Santema1

Delft University of Technology, Faculty of Industrial Design Engineering (1) | Royal Schiphol Group, Innovation Hub (2)

Developments in sustainability and digitisation outline a future of mobility, with multimodal transport becoming the new normal. Travel modalities will no longer be the focal point of mobility, but passenger experiences and the services that provide these will. In a mobility landscape, the passenger experience is key, and multi-leg trips are the norm. Multimodal Transport Hubs are essential players as they can facilitate high-quality intermodal transfers for passengers. However, this advanced application of Multimodal Transport Hubs does not yet exist in practice.

By employing a scoping review, this research approaches the transformation from an airport hub into a Multimodal Transport Hub, as airport hubs physically unite several transport infrastructures but only offer transfers with high-quality services within air traffic and not to, from and between other modalities.

Because airport hubs have features such as a complex stakeholder landscape, long development times, reliance on independent transport operators and uncertainty about the added value of integrating new travel modalities, modality innovation at airport hubs can be perceived as a systemic design challenge. This research identified a lack of theoretical knowledge regarding harnessing and integrating alternative modalities at airport hubs to transform them into fully integrated Multimodal Transport Hubs.

Keywords: mobility, transport, multimodal, hubs, airport hubs, innovation

Citation Data

Author(s): Aniek Toet, Jasper van Kuijk, and Sicco Santema
Year: 2022
Title: Transforming Airport Hubs into Future-Proof Multimodal Transport Hubs
Published in: Proceedings of Relating Systems Thinking and Design
Volume: RSD11
Article No.: 186
Host: University of Brighton
Location: Brighton, UK
Symposium Dates: October 3–16, 2022
First published: 20 September 2022
Last update: 30 April 2023
Publisher Identification: ISSN 2371-8404

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


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