Thejashwini D, Jaya Prabhakaran R I, Gauri Pradhan, Prashant Pradhan, and Yadu CL
National Institute of Design, Bengaluru
Currently, India is home to diabetes, and it has the second-largest diabetic population in the world. The term ‘health seeker’ is used instead of the patient since the health seeker is attributed to a person who is motivated to improve his physical and mental well-being (Bate, P. & Rober, G., 2007). Diabetes is a chronic disease that requires the health seeker to modify their lifestyle, which is a transition of their identity.
This transition from a healthy self to a chronic health disease health seeker is often challenged by societal forces and healthcare services. While the patient experiences are personal, the healthcare systems are abstract and impersonal. With the systems thinking approach, the questions we are trying to seek answers to are:
- Where does the boundary of healthcare begin and end for a patient with chronic health disease?
- What are the insensitivities faced by the health seeker while experiencing a chronic health condition such as diabetes?
- What are the support systems that help health seekers in their journey of new medical identity across space and various life activities?
Keywords: healthcare, empathy, diabetes, India