
Facilitators: Peter Coughlan and Colleen Ponto
Peter and Colleen returned to RSD2 with an advanced full-day workshop, sharing a process that integrates systems thinking and design thinking approaches to address real-world challenges. Working with local clients identified before the workshop, the workshop guided a capacity crowd to frame a challenge, identify potential leverage points, and generate potential interventions to help the client respond productively to their challenge. Throughout the day, participants were introduced to tools and methods from systems thinking and design thinking and adapted these tools to help a local organization address a genuine need.