Systemic Strategy: Systemic design methods for complex systems change

Format: Papers, RSD9, Topic: Methods & Methodology

Ryan Murphy and Peter Jones

Memorial University of Newfoundland, CanadaOCAD University, Canada

Systemic design is a key practice for systems change (Jones, 2017). Systems change is a transdiscipline (Brown, Harris, & Russell, 2010) that focuses on fostering strategic changes across systems to bring about positive social gains at scale (Gopal & Kania, 2015). Many foundations (”Systems Change,” 2020), philanthropists (Walker, 2017), investors (”Systems Change: An Emerging Practice in Impact Investing,” 2019), NGOs (Banerjee et al., 2019), and governments (OECD, 2017) have taken an interest in systems change work in recent years. Systemic designers wield many tools and mindsets that support understanding and designing for effective interventions in complex systems (Jones, 2014). In this paper, we bridge the gap between a conventional tool of social change programming (Theories of Change) and systemic design methodologies in a combined approach for the design and evaluation of systemic strategies.

Theories of Change (ToCs; and Theories of Action, ToAs) are conventional and fundamental tools in program design and evaluation (Mackinnon, 2006). These tools make explicit a team’s understanding of the system they are working within, externalize assumptions and biases, and help teams create shared mental models about the ways their change strategies should work (”Theory of Change: A Practical Tool,” 2004). They are commonly used in the design and development of change interventions, as they help develop and engage collaborators in a common mental model of the problem and potential solutions (Abercrombie, Boswell, & Thomasoo, 2018, p. 5).

However, ToCs can also be reductive (Abercrombie et al., 2018, p. 5). They are usually linear and compact, able to be shared on a single slide or a single figure in a funding proposal. Systemic design principles suggest that this simple linearity is problematic: models that are so simple likely represent an idealized vision of the system, ignorant of the counterintuitive complexities that make these systems so hard to change.

We argue that while ToCs have their role in communicating core ideas about a system and convincing funders to invest in an initiative, they should not be used to drive systems change strategy decisions. Such strategies will at best be flawed and fail; at worst, change initiatives using too-reductive a model may exacerbate the problems they aim to solve when they fail to account for system feedbacks (Abercrombie et al., 2018, p. 5). Systemic design offers alternative tools for would-be users of theories of change, such as Causal Loop Diagrams (CLDs; Kim, 1992). However, these tools are sometimes too complex, making it difficult to come to a consensus about what to do in a system.

Ergo, both ToCs and CLDs are important tools for systems change. ToCs and their counterpart, ToAs, provide a framework for quickly and concretely explaining the narrative of systems change. CLDs help designers understand the complex system they’re working within and identify opportunities for change.

In a recent paper, we propose a novel approach that bridges ToCs and systemic design in the creation of Systemic Theories of Change (SToCs; Murphy & Jones, 2020). There, we demonstrated that tools like leverage analysis—based on analyses of causal loop diagrams (Kim, 1992)—can help designers break down the complexity of systems models. Program designers and evaluators can use these tools to embrace complex systems dynamics, rather than ignore them.

In this paper, we build upon those methods, bridging SToCs with strategic planning. Through a strategy “seeds,” trees,” and “forest” metaphor, we show how SToCs can be converted to conventional strategies and aligned with strategy maps (Kaplan & Norton, 2000), how multiple SToCs can be brought together to create holistic systems change strategies, and finally how systemic designers can establish and manage comprehensive monitoring and evaluation assessments of whether their systemic strategies are working. We demonstrate these concepts via a case study. Our ultimate aim is to converge the important work of program design and evaluation with the principles and methods of systemic design, enabling systems change strategies to be simultaneously more effective and understandable.

Citation Data

Author(s): Authors: Ryan Murphy, Peter Jones
Title: Systemic Strategy: Systemic design methods for complex systems change
Published in: Proceedings of Relating Systems Thinking and Design
Article No.:
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First published: 4 October 2020
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Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

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Publishing with RSD

Proceedings of Relating Systems Thinking and Design are published online and include the contributions for each format.

Papers and presentations are entered into a single-blind peer-review process, meaning reviewers see the authors’ names but not vice versa. Reviewers consider the quality of the proposed contribution and whether it addresses topics of interest or raises relevant issues in systemic design. The review process provides feedback and possible suggestions for modifications.

The Organising Committee reviews and assesses workshops and systems maps & exhibits with input from reviewers and the Programme Committee.

Editor: Cheryl May
Peter Jones
Ben Sweeting

The Scholars Spiral

In 2022, the Systemic Design Association adopted the scholars spiral—a cyclic non-hierarchical approach to advance scholarship—and in 2023, launched Contexts—The Systemic Design Journal. Together, the RSD symposia and Contexts support the vital emergence of supportive opportunities for scholars and practitioners to publish work in the interdisciplinary field of systemic design.

The Systemic Design Association's membership ethos is to co-create the socialization and support for all members to contribute their work, find feedback and collaboration where needed, and pursue their pathways toward research and practice outcomes that naturally build a vital design field for the future.


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