System Design Perspective of Healthcare Provision in Humanitarian Aid

Authors: Ana Laura Rodrigues Santos and Linda S.G.L.Wauben

This study focuses on the role of Systems Design in addressing the challenges of healthcare provision by international emergency relief organizations in developing countries. More specifically the challenges related with the safety and performance of medical devices that are transferred in the aftermath of a humanitarian crisis. Our aim is to describe this transfer on the basis of two field studies in Indonesia and Haiti and reflect on the value of Human Factors and Ergonomics for a Systems Design approach. The presented concepts support designers in handling a larger degree of complexity and support them to think more steps ahead in a design project. Future studies will involve collaborative design projects dedicated to bring this reflection further to the development of healthcare products and services.

Presentation & paper

Posted September 2013 content is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested Citation Format (APA)

Author(s) (20XX). Article title. Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.