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Relics and Resources: Representing complexity in service and systemic design -172


Adeline Hvidsten and Anna Kirah

This paper explores designerly tools for visualizing insights, generative creativity and mirroring complexity. As designers are increasingly facilitating complex and “wicked problems”, making sense of and communicating large amounts of insights becomes a challenge (Kolko, 2010; Talgorn & Hendriks, 2021). We focus on the potential and importance of such tools, but more so, the potential pitfalls for design as designers’ good intentions meet the demands and complexities of the real world, such as issues of representation of power. We offer no solution but suggest some lenses for designers and design scholars which can be purposely applied, that are both complementary and simultaneously challenge each other (Hvidsten & Almqvist, forthcoming; Lorino et al., 2011; Nicolini, 2009). We believe that one challenge is developing and applying approaches to design based on non-representational foundations. We use the example of narrative approaches focusing on non-human (and human) agency, organizational and industrial transformation, and transdisciplinary and hybrid experiments with, for example, storytelling and technology.

Keywords: systemic design, complexity, giga-maps, visualization, materiality, power

Pre-proceedings drafts are available for RSD11 participants to review. The corresponding paper number is at the end of the title. The papers have been peer-reviewed, and the authors have made revisions. Following RSD11, authors will have a final period to revise their work from the feedback received at RSD before the proceedings are formally published.

Posted September 2022 content is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested Citation Format (APA)

Author(s) (20XX). Article title. Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.