Participatory Stakeholder Engagement Approaches in Healthcare

Facilitators: Goran Matic and Ana Matic, OCAD University

When designing for systemic impacts in healthcare we face a number of challenges around understanding stakeholders – and especially when facilitating across diverse perspectives that need to be successfully ‘converged’ into effective engagement approaches. This workshop explores a design language for creating stakeholder-engagement approaches in healthcare – that might be applied in a variety of contexts.

With an emphasis on the following questions:

  • How might we structure our facilitation considerations to design effective stakeholder engagements?
  • How might we identify the key stakeholder dynamics to ‘converge’ stakeholder input and identify core design tensions?
  • How might we consider the relevant affective systems, to: identify systemic-impact boundaries relevant to stakeholders?

We look forward to co-designing facilitative approaches for effective stakeholder engagements in healthcare. The proposed facilitative design language and the associated workshop are based on the work currently performed at two leading healthcare institutions in Canada.

Posted Sep-2016

RSD proceedings are licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

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