Rashmita Paleya, Arunima Singh, Rakesh Choudhary, Aabha Kandhare, and Vivek Kant
Medical oxygen cylinder is a very important component of the healthcare industry and emergency services, and their handling of safety needs to be enhanced. There is a need for systemic improvements in the handling of oxygen cylinders to ensure a safe, efficient and reliable oxygen supply chain for the people. Our Objective is to enhance the safe handling of the medical oxygen cylinders by addressing training and working inefficiencies. By introducing game-based learning methods, we aim to reduce accidents, improve emergency response times and ensure the best compliance with safety protocols across the entire healthcare industry. We have created a game, OxyQuest, that provides a hands-on, risk-free training method that improves decision-making, reduces mishandling incidents, and enhances worker attention towards emergency cases in real-world scenarios. OxyQuest enhances safety protocols, reduces operational disruptions and improves work efficiency. This approach benefits manufacturers, healthcare providers, regulators and emergency responders, ensuring a reliable oxygen supply chain and handling. Additionally, this intervention can be expanded to other industrial and medical safety training applications, making it a scalable and adaptable solution for systemic change. While past studies about oxygen cylinders mostly focused on logistics and manufacturing, the emphasis on training solutions that address human error in oxygen cylinder handling can be further expanded. We have focused on gamified learning and training experiences designed to improve safety training for workers and technicians. Unlike traditional methods, this interactive approach ensures better engagement and knowledge retention. Our design approach shows how a game design solution can be created by employing systemic methods such as Gigamaps to provide a human-centred intervention.
KEYWORDS: oxygen cylinder handling, learning methods, game design, systemic design, human-centred design
