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MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

Format: Papers, RSD10, Topic: Health & Well-being

James Derek Lomas with Willem van der Maden

“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic. We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action. Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.

Keywords: Well-being, designX, complex socio-technical systems, cybernetics

Citation Data

Author(s): James Lomas and Willem van der Maden
Year:
Title: MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance
Published in: Proceedings of Relating Systems Thinking and Design
Volume:
Article No.:
URL: https://rsdsymposium.org/
Host:
Location:
Symposium Dates:
First published: 3 September 2021
Last update:
Publisher Identification:

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).

Attribution

Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested citation format (APA)

Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##. rsdsymposium.org/LINK

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