MyWellnessCheck: Designing a student and staff well-being feedback loop to inform university policy and governance


James Derek Lomas with Willem van der Maden

“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic.

We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action.

Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.

Feedback particularly sought on the following:

  • Theoretical grounding
  • Directions for future research

Keywords: Well-being, designX, complex socio-technical systems, Cybernetics

Posted Sep-2021


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Author(s) (20XX). Article title. In Proceedings of Relating Systems Thinking and Design (RSDX) 20XX Symposium. City, Country, Month X-X, 20XX.

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