Making the Case for Systemic Change

Andre Nogueira and Kristel Van Ael

An important stage in the systemic design process is the articulation of the desired future together with the stakeholders based on evidence and argumentation. In the methodology described in the book Design Journeys Through Complex Systems, this is stage 4.

This interactive workshop introduces participants to a new tool based on the Toulmin Model of Argumentation. The tool dissects and assesses the structure of an argument, making the underlying reasoning explicit and identifying the various elements that support the argument. By breaking down the components of claims, reasons, evidence, questions and responses, workshop participants (and designers in a project) learn to make their reasoning more transparent and robust, ultimately providing better arguments articulating the logic underlying desired futures. Participants are presented with an action situation representative of a systemic challenge, such as rising social inequality, the increasing spread of false information, or inadequate access to health care. They then analyse statements around the presented situation, and de- and reconstruct them together into well-structured arguments.

The workshop is ideal for researchers and designers who want to sharpen their argumentative skills. No prior knowledge of argumentation theory is required—only a willingness to participate in reflection and discussion.

KEYWORDS: systemic design, methodology, envisioning desired futures

RSD TOPIC(S): Mapping & Modelling, Methods & Methodology