Moving Toward Paradigms and Patterns of Transformative Innovation in Public Sector Labs

Format: Papers, RSD10, Topic: Policy & Governance

Lindsay Cole

University of British Columbia + City of Vancouver

This paper shares work in progress from action research focused on the transformative potential of public sector innovation labs (PSI labs). Much of the research about PSI labs remains within current paradigms of Western and European governance. If public sector innovators hold an ambitious and systemic innovation intent, then there is a need to stretch beyond these dominant paradigms. Westley et al. (2011) capture the need for this ambition:

“to support 9 billion people without transgressing critical planetary boundaries, efforts to diffuse and scale the most promising innovations must be accelerated. This requires the transformation of the institutions that shape our cultural, political, and economic transactions” (p. 775).

Given this urgency, I argue that PSI labs that hold an ambitious, systemic intent must take an approach to their work that does not (inadvertently) reinforce the problematic dimensions of dominant paradigms. Action research data is used to construct a conceptual framework that proposes aspects of transformative/emergent/resurgent paradigms of governance for innovation. The tensions inherent in moving away from what is, and toward what must/may be are explored. Potential roles and responsibilities of design/ers in skillfully navigating the spaces that these tensions create conclude the paper.

Keywords: public sector innovation, social innovation lab, systems thinking

Citation Data

Author(s): Lindsay Cole
Title: Moving Toward Paradigms and Patterns of Transformative Innovation in Public Sector Labs
Published in: Proceedings of Relating Systems Thinking and Design
Article No.:
Symposium Dates:
First published: 3 September 2021
Last update:
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Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


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