How do we Deliberate about our Health? An investigation into the decision aid as a service system inflection point -64

Michael Arnold Mages and Joli Holmes

Northeastern University, Design | Northeastern University, Design

Patients’ medical decision-making represents a critical inflection point within healthcare systems. To help contextualise this deliberative process, clinicians, medical centres, and other researchers produce material artefacts—known as decision aids—that serve to shape outcomes in the system. This presentation will summarise findings from an analysis of the Cochrane Inventory and Mayo Clinic archive of decision aids and extrapolates two models: a model of the complexity of systems that surround clinician and patient at various points in the medical system and a model of the clinician< >patient conversation, as depicted in the decision aids themselves.

KEYWORDS: systemic design, decision making, medical services

Posted September 2022

©­ Author, published by the Systemic Design Association

Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested Citation Format (APA)

Author(s) (20##). Article title. Proceedings of Relating Systems Thinking and Design (RSD#) Symposium.