How do we Deliberate about our Health? An investigation into the decision aid as a service system inflection point

Format: Papers, RSD11, Topic: Health & Well-being, Topic: Mapping & Modelling

Michael Arnold Mages and Joli Holmes

Northeastern University, Design | Northeastern University, Design

Patients’ medical decision-making represents a critical inflection point within healthcare systems. To help contextualise this deliberative process, clinicians, medical centres, and other researchers produce material artefacts—known as decision aids—that serve to shape outcomes in the system. This presentation will summarise findings from an analysis of the Cochrane Inventory and Mayo Clinic archive of decision aids and extrapolates two models: a model of the complexity of systems that surround clinician and patient at various points in the medical system and a model of the clinician< >patient conversation, as depicted in the decision aids themselves.

KEYWORDS: systemic design, decision making, medical services

Citation Data

Author(s): Michael Arnold Mages and Joli Holmes
Year: 2022
Title: How do we Deliberate about our Health? An investigation into the decision aid as a service system inflection point
Published in: Proceedings of Relating Systems Thinking and Design
Volume: RSD11
Article No.: 129
Host: University of Brighton
Location: Brighton, UK
Symposium Dates: October 3–16, 2022
First published: 22 September 2022
Last update: 30 April 2023
Publisher Identification: ISSN 2371-8404

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

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Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##.

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