Marius Stenersen, Birger Sevaldson, and Adam Balfour

The University of South-Eastern Norway | The Oslo School of Architecture and Design | University of South-Eastern Norway

Redesigning software to increase usability will not be solved by only changing the surface, i.e., the graphical user interface. A context of use, describing how software is intended to be used, by specific users, in a specific environment, is a prerequisite for achieving usability. This paper will explore the utilization of gigamapping, from the field of systems-oriented design, as a method to create a context of use. Surveys and semi-structured interviews verify that gigamapping can create a context of use and display complex information while maintaining connectedness and readability. In addition, semi-structured interviews verify that gigamapping provided additional value by discovering in-house challenges with interface management.

KEYWORDS: gigamapping, interface management, systems engineering, systems-oriented design

Posted September 2022

©­ Author, published by the Systemic Design Association

Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested Citation Format (APA)

Author(s) (20##). Article title. Proceedings of Relating Systems Thinking and Design (RSD#) Symposium.