Papers

Unravelling the Spaghetti | Role of empathy in clarifying systemic tensions

Format: Papers, RSD12, Topic: Cases & Practice

Mersha Aftab

This paper illustrates the outcome of an interdisciplinary and co-creative workshop on the role of empathy in designing digital transformations. The paper has a two-part contribution. Primarily, the paper concludes that empathy has a significant role in humanising digital transformation. Secondly, it highlights the value of adopting interdisciplinary, inter-sectoral education strategies with empathy as centrism to ensure that future designers can make digital transformation more humanised instead of merely human-centred.

This papers is in production. RSD12 proceedings April 2024.

To request a pre-release version of this paper email cheryl@systemic-design.org

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Citation Data

Author(s): Mersha Aftab
Year: 2023
Title: Unravelling the Spaghetti | Role of empathy in clarifying systemic tensions
Published in: Proceedings of Relating Systems Thinking and Design
Volume: RSD12
Article No.: pre-release
URL: https://rsdsymposium.org/empathy-in-systemic-tensions
Host: Georgetown University
Location: Washington DC, USA
Symposium Dates: October 6–20, 2023
First published: 10 November 2023
Last update: no update
Publisher Identification: ISSN 2371-8404

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).

Attribution

Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested citation format (APA)

Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##. rsdsymposium.org/LINK

Publishing with RSD

Proceedings of Relating Systems Thinking and Design are published online and include the contributions for each format.

Papers and presentations are entered into a single-blind peer-review process, meaning reviewers see the authors’ names but not vice versa. Reviewers consider the quality of the proposed contribution and whether it addresses topics of interest or raises relevant issues in systemic design. The review process provides feedback and possible suggestions for modifications.

The Organising Committee reviews and assesses workshops and systems maps & exhibits with input from reviewers and the Programme Committee.

Editor: Cheryl May
Advisors:
Peter Jones
Ben Sweeting

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In 2022, the Systemic Design Association adopted the scholars spiral—a cyclic non-hierarchical approach to advance scholarship—and in 2023, launched Contexts—The Systemic Design Journal. Together, the RSD symposia and Contexts support the vital emergence of supportive opportunities for scholars and practitioners to publish work in the interdisciplinary field of systemic design.

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