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Unravelling the Spaghetti | Role of empathy in clarifying systemic tensions

Format: Papers, RSD12, Topic: Cases & Practice

Mersha Aftab

This paper illustrates the outcome of an interdisciplinary and co-creative workshop on the role of empathy in designing digital transformations. The paper has a two-part contribution. Primarily, the paper concludes that empathy has a significant role in humanising digital transformation. Secondly, it highlights the value of adopting interdisciplinary, inter-sectoral education strategies with empathy as centrism to ensure that future designers can make digital transformation more humanised instead of merely human-centred.

This papers is in production. RSD12 proceedings April 2024.

To request a pre-release version of this paper email cheryl@systemic-design.org

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Citation Data

Author(s): Mersha Aftab
Year: 2023
Title: Unravelling the Spaghetti | Role of empathy in clarifying systemic tensions
Published in: Proceedings of Relating Systems Thinking and Design
Volume: RSD12
Article No.: pre-release
URL: https://rsdsymposium.org/empathy-in-systemic-tensions
Host: Georgetown University
Location: Washington DC, USA
Symposium Dates: October 6–20, 2023
First published: 10 November 2023
Last update: no update
Publisher Identification: ISSN 2371-8404