Designing for Pandemic Antifragility in Multimodal Transport Hubs

Format: Papers, RSD10, Topic: Sociotechnical Systems

Alexander Nieuwborg, Suzanne Hiemstra-van Mastrigt, Marijke Melles, Sicco Santema

Delft University of Technology, Faculty of Industrial Design Engineering

Jan Zekveld

Royal Schiphol Group, Innovation Hub

The outbreak of COVID-19 demonstrated the fragility of the transportation system and its Multimodal Transport Hubs (MTHs). Global travel reduced dramatically, leading to an existential crisis in MTHs. To cope with the pandemic, MTHs implemented multiple resilient measurements including social distancing, rapid testing regimes, and infrared cameras. Although these measurements are valuable tools, this research advocates to transcend resilient measures and move towards antifragility by applying a systems thinking approach. As Nassim Taleb (2013) defines: “Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.” Our goal is to contribute to a long-term future of the transportation system by transforming MTHs into a tool to effectuate antifragility during the management of health disruptions.

Keywords: design for antifragility, pandemics and systems thinking




Citation Data

Author(s): Alexander Nieuwborg, Suzanne Hiemstra-van Mastrigt, Marijke Melles, Sicco Santema and Jan Zekveld
Title: Designing for Pandemic Antifragility in Multimodal Transport Hubs
Published in: Proceedings of Relating Systems Thinking and Design
Article No.:
Symposium Dates:
First published: 3 September 2021
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Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


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