Author: Linda Natalia Tunheim
In this project I look at how to offer better health care services for seafarers onboard ships. Health care on land has gone through tremendous changes the last century. With all the modern technologies that has been developed, which also keep evolving and improving, medical practitioner´s possibilities to treat patients have greatly improved. We can now be operated on by a world known surgeon located in the US while being hospitalized in Norway. Or have an appointment with our general practitioner to discuss health issues from our home. Still for people working at sea, very little has changed. In this project I look at, and investigate all the different interconnected systems surrounding healthcare at sea to identify design opportunities that will help it reach the same level of preparedness as on land. The project is developed using system oriented design thinking, great user insight and service design methodology. In order to get a holistic view of the medical contingency at sea I used Giga mapping as the main tool. A system perspective has been essential to identify where to intervene (D. Meadows) in the large system that surrounds Healthcare at sea.