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Designing for acute psychiatric care in a learning process of systems oriented design

Format: Papers, RSD3

Author: Cathrine Einarsson

How does learning a systems oriented design approach together, affect and impact the co-design process and outcome between designer, and health professionals at an acute psychiatric ward? A ward team is consisting of psychiatrists, psychologist, special nurses, nurses, unit manager, lead special nurse, social worker, all working closely with inpatients at the ward in an intertwined, multi-disciplinary team. Not only focusing on treatment at the ward, but also building strong relationships to the patients “outerworld”. The team is very passionate, willing and open to change (J. Schaeper) as well as comfortable with open-ended processes. But at the same time they are restricted by the old ways of doing in healthcare practice (Jones 2013). Their role in the process has been to facilitate and contribute with resources, open up the ward for the designers to research and observe, participate in co-research and co-design workshops, facilitate meetings with users and the designers to learn about the ward, and participate making design interventions at the ward.

The result of this process will yield interesting view points on how the different parties approached and shaped the systems oriented service design process towards the final result of the project. What were the perceived relevance and value from both perspectives, and when did it occur? Doing this will provide a rare insight into where the real impact happened in the project and also what else the process triggered apart from the concrete design solution in the end.

Presentation & paper

Citation Data

Author(s): OCTOBER 2017
Year:
Title: Designing for acute psychiatric care in a learning process of systems oriented design
Published in: Proceedings of Relating Systems Thinking and Design
Volume:
Article No.:
URL: https://rsdsymposium.org/
Host:
Location:
Symposium Dates:
First published: 28 September 2014
Last update:
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Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).

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Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

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Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##. rsdsymposium.org/LINK

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