A Systemic Design Framework for AI-enabled Healthcare: Improving health and wellbeing of people with learning disabilities

Format: Papers, RSD11, RSD11: Methods and the worlds they make, Topic: Health & Well-being, Topic: Sociotechnical Systems

Gyuchan Thomas Jun,1 Satheesh Gangadharan,2 Georgina Cosma,1 Panos Balatsoukas,1 Cecilia Landa-Avila,1 Francesco Zaccardi,3 Michelle O’Reilly,3 Ashley Akbari,4 Vasa Curcin,5 Rohit Shankar,6 Reza Kiani,2 Neil Sinclair,7 and Chris Knifton8

Loughborough University (1) | Leicestershire Partnership NHS Trust (2) | University of Leicester (3) | Swansea University (4) | King’s College London (5) | University of Plymouth (60 | University of Nottingham (7) | De Montfort University (8)

The aim of this presentation is to present a systemic design framework developed by a research team for a project funded by the UK National Institute for Health Research (NIHR), DECODE – Data-driven machine-learning aided stratification and management of multiple long-term conditions in adults with learning disabilities. DECODE will analyse healthcare data on people with learning disabilities from England and Wales to find out what multiple long-term conditions (MLTCs) are more likely to occur together and what happens to some of these MLTCs over time. The end goal of DECODE is to utilise the AI-enabled new knowledge and develop actionable insights for effective joined-up social and health care for people with learning disabilities. The framework we are proposing consists of four steps: i) context analysis to understand the context of AI application; ii) AI output visualisation to develop user-friendly visualisations to display the outputs of AI analysis in a meaningful and accessible way; iii) actionable insight exploration to explore leverage points to improve join-up care coordination; iv) change process planning to evaluate the feasibility and ethical/legal risk of the usage scenarios. This framework will be of interest to many systemic designers who aim to develop a safe, ethical and cost-effective AI in healthcare.

KEYWORDS: artificial intelligence, health and social care, people with learning disabilities, systemic design

Citation Data

Author(s): Gyuchan Thomas Jun, Satheesh Gangadharan, Georgina Cosma, Panos Balatsoukas, Cecilia Landa-Avila, Francesco Zaccardi, Michelle O'Reilly, Ashley Akbari, Vasa Curcin, Rohit Shankar, Reza Kiani, Neil Sinclaire, and Chris Knifton
Year: 2022
Title: A Systemic Design Framework for AI-enabled Healthcare: Improving health and wellbeing of people with learning disabilities
Published in: Proceedings of Relating Systems Thinking and Design
Volume: RSD11
Article No.: 085
Host: University of Brighton
Location: Brighton, UK
Symposium Dates: October 3–16, 2022
First published: 23 September 2022
Last update: 30 April 2023
Publisher Identification: ISSN 2371-8404

Copyright Information

Proceedings of Relating Systems Thinking and Design (ISSN 2371-8404) are published annually by the Systemic Design Association, a non-profit scholarly association leading the research and practice of design for complex systems: 3803 Tønsberg, Norway (922 275 696).


Open Access article published under the CC-BY-NC-ND 4.0 International License. This permits anyone to copy and redistribute the material in any medium or form according to the licence terms.

Suggested citation format (APA)

Author(s). (20##). Article title. Proceedings of Relating Systems Thinking and Design, RSD##. Article ##.

Publishing with RSD

Proceedings of Relating Systems Thinking and Design are published online and include the contributions for each format.

Papers and presentations are entered into a single-blind peer-review process, meaning reviewers see the authors’ names but not vice versa. Reviewers consider the quality of the proposed contribution and whether it addresses topics of interest or raises relevant issues in systemic design. The review process provides feedback and possible suggestions for modifications.

The Organising Committee reviews and assesses workshops and systems maps & exhibits with input from reviewers and the Programme Committee.

Editor: Cheryl May
Peter Jones
Ben Sweeting

The Scholars Spiral

In 2022, the Systemic Design Association adopted the scholars spiral—a cyclic non-hierarchical approach to advance scholarship—and in 2023, launched Contexts—The Systemic Design Journal. Together, the RSD symposia and Contexts support the vital emergence of supportive opportunities for scholars and practitioners to publish work in the interdisciplinary field of systemic design.

The Systemic Design Association's membership ethos is to co-create the socialization and support for all members to contribute their work, find feedback and collaboration where needed, and pursue their pathways toward research and practice outcomes that naturally build a vital design field for the future.


Verified by MonsterInsights